Photo Policy & FAQs

General Photography Policy

Personal photography is permitted in the gardens during regular operating hours, and we encourage guests to share their experiences on social media using #morikami. To maintain a memorable experience for all, we ask that all hair and make-up, and wardrobe changes, if applicable, be completed before entering the museum and gardens. There are public restrooms available for changing at Lake Biwa pavilion. Photographers may use a small camera bag and collapsible tripod, however, standalone lighting, reflectors and drones are not permitted. For information on personal photography in the museum galleries, please refer to our Current Exhibitions page.

Private and/or commercial photography sessions must be scheduled in advance with our Facility Rentals department.

Frequently Asked Questions

Q: Are pets allowed?

A: Pets are not allowed on Morikami grounds. However, we comply with all ADA requirements and accept service animals as defined by the ADA. Service animals are defined as dogs or miniature horses that are individually trained to do work or perform tasks for people with disabilities. Emotional support, therapy, comfort, or companion animals are not allowed as they are not classified as service animals by the ADA.

Q: How long are my tickets good for?

A: Tickets are valid for the date of purchase only. The price of admission cannot be exchanged for a refund or rain check due to inclement weather, personal time constraints, or periodic closures of the museum or gardens clearly stated before purchasing admission.

Q: Can I leave and revisit the same day?

A: Absolutely! Your admission ticket is valid for the date of purchase, and you will receive a wristband that allows you to reenter the museum and gardens until 5pm.

Q: How long does it take to experience the museum and Japanese gardens?

A: While everyone’s pace is different, we suggest giving yourself about three hours to see everything.

Q: What kinds of discounts do you offer?

A: We offer discounts on daily admission for seniors, students, military personnel—both active and retired—and groups. Details can be found on our Hours & Admission page. And of course, daily admission for members is free, with a 10% discount at the Cornell Café and the Museum Store.

Q: Are the museum and gardens wheelchair accessible?

A: Morikami is wheelchair accessible, however wheelchairs are not provided. For more information on accessibility and special assistance, please visit our Hours & Admission (link) page.

Q: Do you allow outside food in the gardens?

A: To ensure the grounds are clean and litter free, we do not permit food of any kind in the gardens as it can attract unwanted animals. If you’re looking for lunch, or a quick bite, the Cornell Café offers a variety of pan-Asian treats to enjoy on our back terrace, and the Museum Store carries an array of Japanese sweets. Helpful hint: down the road from the Morikami, is Lake Biwa pavilion, with picnic tables, grills and even a playground that are available for your use at no charge. (Reservations are required through Palm Beach County for the large pavilion only)  To reserve the large Lake Biwa Pavilion please call 561-966-6611 or contact www.PBCParks.com.

Q: Do you sell water?

A: Yes, both the Museum Store and the Cornell Café sell bottled water. We also have filtered water fountains equipped with bottle filling stations for those who want to bring their own refillable bottles. They are located in the lobby and in the hallway behind the Cornell Café.

Q: Can I eat at the Cornell Café without paying for admission?

A: No. The Cornell Café is an amenity of the museum for paying guests and members.

Q: Can I volunteer at the Morikami?

A: Yes, we offer several volunteer opportunities. For information on volunteering visit our Volunteer page.

Q: What is the appropriate attire to wear to the Morikami?

A: We suggest comfortable shoes and casual attire suitable for a family friendly environment.

Q: Do you have activities for children?

A: Yes. A full list of our family fun activities can be found in our Calendar of Events.

Q: Do you offer daily tours?

A: All of our tours are based on docent availability. You can rent an audio tour from the Museum Store, or download our mobile tour (link) on your smart phone. School tours, and or, group tours can be scheduled in advance by visiting our Tours page.

Q: Can I purchase daily admission online.

A: Daily admission cannot be purchased online. Gift certificates are available, and can be purchased by phone at (561) 495-0233 or in person. Tickets to special events, as well as classes and memberships can all be purchased online. Gift memberships are also available.

Prohibited Items

At Morikami, our top priority is to provide a safe and secure environment for our guests, employees, and the gardens. To ensure an authentic and safe visit for all, the following items are not permitted in the museum and gardens:

  • E-cigarettes
  • Cigarettes
  • Illegal drugs
  • Alcohol
  • Balloons
  • Scooters, skateboards, wheel-heeled sneakers
  • Weapons of any kind
  • Laser pointers
  • Pets, apart from service animals
  • Amplified music
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