Store Returns, Exchanges, & Shipping Policy

Shipping

Please allow 7-10 business days for receipt of the order for delivery. If there is any anticipated delay, we will notify you. We cannot ship to P.O. Boxes or international addresses at this time.

We do not offer a gift wrapping service at this time. If you have indicated that your order is a gift, we will remove all price tags and will include a hand written note from you on a business-size card from Morikami Museum, imprinted with our logo. Your greeting should be limited to 25 words or less.

Returns & Exchanges

We want you to be happy with all of your purchases.

All returns for credit or replacement must be made within 30 days of purchase and require a return authorization. Shipping and handling charges are non-refundable.

First, please call our toll free # 866-517-2370 or 561-495-0233 ext 202 . We will try to make things right.

We will issue a return authorization in order for us to track and expedite your return or exchange.

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