Thank you for your interest in working at Morikami Museum and Japanese Gardens. As a premier cultural institution, we offer a captivating environment to immerse yourself in Japanese art, history, and horticulture. As a member of our team, you will have the chance to collaborate with talented professionals, engage with diverse audiences, and make a meaningful impact on the lives of our visitors. We foster a supportive and inclusive work environment that encourages creativity, growth, and learning. Explore our job listings and start your enriching and rewarding career with us.
Museum Store Assistant Manager Membership and Guest Relations Associate
For open positions in our garden or admissions, check Palm Beach county’s website here: Palm Beach County Current Job Openings
Museum Store Assistant Manager
Full-Time Position – 40 Variable hours/week; may include evenings, holidays, and weekends.
The Museum Store Assistant Manager works to achieve the success of retail operations at the Morikami Museum, enhancing the visitor experience of the museum as a whole, while driving sales and profitability. The position reports to the Museum Store Manager.
Specific Responsibilities and Duties
- Assist in developing and maintaining a strong, dynamic, and unique identity for the Morikami Museum Store.
- Sourcing and purchasing merchandise.
- Product development – both branded product & exhibition product.
- Store layout & visual merchandising.
- Assist with Staff selection, supervision, scheduling; training and development.
- Develop procedures to ensure efficient daily operations & loss prevention.
- Collaborate/work with other departments on special events and exhibition merchandise. etc.
- Continue to grow e-commerce through merchandising, marketing, and online store. Maintain inventory/update inventory availability.
Skills and Abilities
- Strong organizational and computer skills.
- Proficient in Microsoft Excel.
- Disciplined approach to purchasing, attention to detail, and organization.
- Excellent management people & communication skills.
Prior Experience & Qualifications:
- Associate’s degree.
- 2 years of supervisory store management and/or merchandise purchasing.
- Preference for experience with museum store operations.
This is a position at Morikami Inc., a 501(c)3 non-profit organization. We have an excellent work environment, which in addition to salary, offers benefits including paid sick time, vacation, and personal time and 401k. Morikami Inc. is an equal opportunity employer.
Please send your resume and cover letter to czhang@pbc.gov
Compensation is based on experience. No phone calls or walk-ins, please.
Membership and Guest Relations Associate
Full- Time hourly Position: 40 hours Friday-Tuesday
Under the guidance of the Interim Director of Membership and Development, the Membership Guest Relations Associate is responsible for providing excellent customer service to museum members and visitor by answering general inquiries and having extensive knowledge of the facility, the membership program and other services. This is a Friday – Tuesday position.
Responsibilities and Duties
- Serves as the membership expert knowing all information pertaining to the museum’s membership program
- Provides courteous and professional service to museum visitors that want to become a member and function as the point of contact for members who have questions about their existing membership
- Provides overall general information to visitors regarding museum programs, facility rentals, events and refers other inquiries to appropriate staff
- Uses database program (Raiser’s Edge) to look up membership information and provide assistance with membership renewals
- Assists membership department as needed
- Saturday & Sunday a must, including Thanksgiving weekend and Christmas weekend with some evening events throughout the year
Skills and Abilities
- Proficient in Windows & Microsoft Word, Excel & Outlook. Raiser’s Edge a plus
- Strong computer literacy & willingness to learn various industry-related software programs
- Excellent leadership capability & customer service skills
- Must be organized, proactive, reliable and work efficiently
- Ability to use good judgment, remain flexible and work under minimal supervision
- Experience working with a membership organization or non-profits a plus
- Clear understanding of how data is an integral part of the Membership Office and passion for maintaining clean, consistent & accurate data
Desired Personal Characteristics
- A strong dedication to the mission and culture of the Morikami
- A personal commitment to maintain a collaborative work environment
- High ethical standards
- Diplomacy and tact
Prior Experience & Qualifications:
- Associate degree (or higher) preferred
Compensation
- This is a full-time hourly position, including medical benefits, 401k contribution and overtime
- Equal Opportunity Employer
Contact
To apply, please email your resume and cover letter to Sharyn Samuels at ssamuels@pbc.gov.
Morikami is an equal opportunity employer. There is no visa sponsorship available for vacant positions. Applicants must already have proof of legal status to work in the U.S.