FAQ

Return to Hatsume Main Menu

The Basics

  1. What is Hatsume?
    Hatsume celebrates the first bud of spring at Morikami. 2018 marks our 39th annual celebration. Over this weekend festival we present a variety of entertainment from taiko drumming to costume contests. As a signature of Hatsume Fair, we welcome more than 30 artists, craft and plant vendors as well as anime and comic dealers.
  2. When do the gates open and close?
    The event gates open at 10am and close at 5pm on both days.
  3. Where are you located?
    We are located at 4000 Morikami Park Road in Delray Beach, just off of Jog Road between Linton Blvd. and Clint Moore Rd.
  4. What happens if it rains?
    We are here rain or shine!
  5. Do you have activities for kids?
    Yes, we have plenty! Kids can enjoy games, craft activities and more.
  6. What’s a costume contest?
    For seven years and counting, visitors have come to Hatsume decked out as their favorite anime characters to compete in our Cosplay Contest. In a costume contest, participants just show off their costume, no play-acting required. The costume contest will take place Saturday. We will also hold a fashion show for participants to show off their best lolita, decora, anime and kimono-inspired outifts on Sunday.
  7. Where can I find out more about entertainment at Hatsume?
    Visit the To Do section of the Hatsume page to learn about the entertainment offerings on all of our stages.
  8. Do you have first-aid available?
    Yes, Delray Medical will be on site to administer first-aid.
  9. Do you provide wheelchairs for guests?
    Unfortunately, we are unable to provide wheelchairs for guests at Hatsume. We encourage guests in need of wheelchairs to bring their own on festival days.
  10. Can I see the garden and museum galleries during Hatsume Fair?
    The gardens are open and are included in the admission price for Hatsume Fair. However, in order to protect the integrity of the artwork in our museum galleries against extreme temperature changes with large crowds, our exhibitions are not open on festival days.

Admissions And Parking

  1. How much are tickets? When do you stop selling advance tickets?
    Tickets are $12 for adults and $6 for kids when purchased online and in advance. Online ticket sales end the Friday before the event. Tickets at the gate are priced as follows:
    – $15 for adults (ages 11+)
    – $10 for kids (ages 4-10)
    – FREE for members and kids 3 and under
  2. If I bought my ticket online, what do I need to bring to the festival?
    If you bought your tickets online, bring a print-out of the ticket that was sent to you via email. You may also show us your ticket on your mobile device. If you are unable to print or locate your ticket, you may also bring a photo ID to the advance ticket purchase line and we will look up your order.
  3. Do members get in free?
    Yes! Members get in FREE – all you have to do is bring your membership card. The same membership guest benefits that apply to you on a regular day apply on festival day.
  4. If I’m a member, do my guests get in free?
    It depends on your level of membership. The same membership guest benefits that apply to you on a regular day apply on festival day. Need help figuring out who’s covered on your membership? Email or call our membership department at 561-233-1315.
  5. Can I become a member at the festival?
    Yes, if you join at the festival you get one extra month (13 month membership) and you get in FREE to Hatsume that day.
  6. Do kids get in free?
    Children 3 and under are admitted free, otherwise children ages 4-10 pay $10 at the gate.
  7. Do you accept credit cards?
    Credit cards are accepted at the admissions gate, at the food & beverage ticket station, and the Museum Store. While some vendors accept credit cards, many of our vendors only accept cash. We suggest bringing plenty of cash or using one of the on-site ATM machines. There are three located on site: at the anime arena, sake station, and lobby.
  8. Do you have student, senior citizen or military discounts for tickets?
    Sorry, no discounts are offered at festivals.
  9. Can I get a refund for my online ticket if I can’t attend?
    Unfortunately, online ticket sales are final and non-refundable. However, your tickets are transferable if you would like to give your tickets to someone else.
  10. How does parking work and how much does it cost?
    Parking is FREE and our on-site staff will direct you to an available space.
  11. Is there accessible (handicap) parking?
    Yes, accessible (handicap) parking is available. Please bring your disabled parking decal or permit and display it visibly on your rearview mirror.

Food And Drink

  1. Can I bring my own food and beverages?
    We do not allow any outside food or coolers on the festival grounds. However, we have plenty of food and beverage vendors on festival grounds.
  2. Do you sell alcohol?
    Yes, we have beer, wine, and sake available on-site. We ID.
  3. Is the Cornell Café open?
    Yes, the Cornell Café is open and serving a special festival menu. 2018 Menu coming soon for the complete menu.
  4. What kind of food is available on the grounds?
    San Francisco Puffs and Stuff, our festival food vendor, offers both Pan-Asian and American classics.

Hatsume Vendors

  1. Who are your vendors?
    We welcome plant and craft vendors as well as anime dealers to Hatsume each year. Craft vendors’ merchandise must be hand-crafted. We also reserve a limited amount of tables under our anime tent for aspiring artists to sell their original prints, paintings, comics, etc. Artist tables are not open to artists who sell clothing and accessories. Vendors do not necessarily accept credit cards. Please note that ATMs are available on site.
  2. How can I become a vendor at Hatsume?
    If you are a plant vendor, anime dealer, artist or craft vendor who makes and sells original work. Our vendor applications are available online in advance of the festival. Please check this page for more info.
Navigation