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Terms and Conditions

Please note that the use of this website (www.morikami.org) constitutes an agreement to abide by the following terms and conditions. Morikami Museum & Japanese Gardens reserves the right to update or modify these terms and conditions at any time without prior notice.

  1. The text, images, and data on the Morikami Museum & Japanese Gardens (“Morikami”) website (“the site”) are protected by copyright and may be covered by other restrictions as well. Morikami retains all rights, including copyright, in data, images, software, documentation, text, and other information contained in these files (collectively, the “materials”). Copyright and other proprietary rights may be held by individuals or entities other than, or in addition to, Morikami.
  2. The materials are made available for limited non-commercial, educational, and personal use only, or for fair use as defined in the United States copyright laws. Users may download these files for their own use, subject to any additional terms or restrictions which may be applicable to the individual file or program. Users must, however, cite the author and source of the materials as they would material from any printed work, and the citations should include the URL “www.morikami.org.

Morikami does not warrant that use of the materials displayed on the site will not infringe the rights of third parties not owned by or affiliated with Morikami. For example, some works may be under copyright by the artist or the artist’s heirs holding rights to these works. Such works may not be used in any form; they may not be copied or downloaded without prior permission from the holder of the underlying copyright.

Copying or redistribution in any manner for commercial use, including commercial publication, or for personal gain is strictly prohibited.

  1. Many of the trademarks, service marks, and logos (collectively, the “trademarks”) displayed on this site are registered and/or unregistered marks of Morikami Museum & Japanese Gardens. The trademarks of third parties may also be displayed on this site. Nothing contained in this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks displayed on the site without the express written permission of the museum or any third party that may own the trademarks displayed on the site. Any unauthorized use of the trademarks or any other materials, except as authorized in these terms and conditions, is strictly prohibited.
  2. Without limiting the foregoing, all materials on the site are provided “AS IS” WITHOUT A WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND/OR NON-INFRINGEMENT. Morikami assumes no responsibility, and shall not be liable for, any damages to or viruses that may infect your computer equipment or other property as a result of your use of the site or your downloading of any materials from the site.
  3. Morikami has not reviewed all of the sites linked to the site and is not responsible for the content of any off-site pages or other sites linked to the site. Your linking to any off-site pages or other sites is at your own risk.
  4. Morikami may at any time revise these terms and conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current terms and conditions.

For Online and Electronic Use

Morikami Museum & Japanese Gardens is committed to protecting the privacy of our online visitors. We do not collect personally identifiable information about individuals unless it is specifically requested and provided. The terms of this privacy policy govern all online interactions with www.morikami.org. Your use of this website or communication with Morikami by email constitutes your agreement to the terms of this privacy policy.

How We Use the Information You Provide
We use the information you provide to personalize Morikami’s website so that we can better meet your needs, fulfill your online order, facilitate customer service, and inform you of Morikami’s upcoming events, products or promotional offers. Our use of visitor information varies with the type of visit or transaction.

When You Register
You may use www.morikami.org without registering or submitting any personally identifiable information. However, registration on the morikami.org site enables you to maintain your contact information and sign up for exclusive online features such as free email newsletters, and member discounts. Registration in the Morikami Museum Store or on our donation page provides access to features such as your order history.

If you choose to register in any of these areas of the site, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, telephone number, and your membership number, if applicable. We store this information, along with your other preferences, on a secure server so that you need not re-enter it when you return to the website. You may review or change your account information at any time.

When You Make a Donation or Purchase a Membership
Morikami will ask you to provide personally identifiable information necessary to process and service your donation or membership purchase online, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be temporarily stored on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records, and to facilitate customer service. Morikami never shares the personally identifiable information you provide when making a donation or purchasing a membership online, through the mail, in person, or by telephone with third parties for marketing purposes, except as required by law.

When You Shop in the Museum Store
The Museum Store will ask you to provide personally identifiable information necessary to fulfill your online order or catalog request, which may include your name, billing and shipping addresses, telephone number, and credit card number. This is the same information requested when you place an order by telephone or through the mail. For online orders or catalog requests, we also require your email address so that you can receive order and shipping confirmation emails, and so that we can communicate with you if we have difficulty processing your order or request. When you make a purchase, your credit card information will be stored temporarily on a secure server, and we will retain the personally identifiable information you provided with your order for our records, to facilitate customer service, and to inform you of our products and promotional offers. If you are a registered customer at the Museum Store, your credit card information will be saved for the next time you shop with us, or you may select “Please do not save my payment details” on the Order Review page to opt out of this feature.

When You Purchase Tickets to Education and Cultural Events and Activities
Morikami will ask you to provide personally identifiable information necessary to process and service your ticket purchase, which may include your name, billing and shipping addresses, telephone number, email address, and credit card number. Your credit card information will be stored temporarily on a secure server and used only for processing your online transaction. We will retain the personally identifiable information you provided for our records, and to facilitate customer service. Morikami never shares the personally identifiable information you provide when purchasing tickets through the mail, in person, or by telephone with third parties for marketing purposes, except as required by law.

When You Complete a Survey
Morikami occasionally publishes surveys on www.morikami.org or through a reputable third-party service provider. Your participation in these surveys is on a voluntary basis. We use the survey responses to improve our understanding of you, our visitors, and to determine how best to serve your needs. Information collected in these surveys is never sold, rented, or shared with third parties for marketing purposes.

Email Communication Preferences
Morikami regularly sends email newsletters to our registered visitors, and, on occasion, may send emails to other individuals in order to inform them of special events or promotions. Email recipients may opt out at any time by following the “unsubscribe” instructions included in the email message. Website registrants may subscribe or unsubscribe at any time by changing their email preferences online.

Emailing Morikami
If you email Morikami, your message and email address may be saved by Morikami. Any message, material, business information, ideas, concepts, or other information sent to Morikami by email will be treated as non-confidential and non-proprietary.

“Email a Friend” Feature
If you use Morikami’s “Email a Friend” or “Email This Event to a Friend” feature, your friend’s email address will not be retained or used in any way by Morikami. Morikami will not use the sender’s email address in any way unless permission to do so is specifically granted. The recipient’s email address will not be retained or used in any way by Morikami. We will not share these email addresses with any third parties for marketing purposes.

Cookies
This website uses “cookies,” or small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive. The cookies we use do not contain any personally identifiable information about you; they are generally used to gather information to analyze website traffic in order to improve our content and navigation, based on our visitors’ online behavior. You may choose to set your browser so that it does not accept cookies. Most areas of www.morikami.org will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with our site, we recommend that you allow cookies.

Children Under Thirteen Years of Age
Morikami takes special care to protect the safety and privacy of children. We do not knowingly collect personally identifiable information from children under thirteen years of age.

Data Security
Morikami makes every reasonable effort to ensure the security of transactions that occur on this website. To maintain data accuracy, prevent unauthorized access, and ensure the correct use of information, we have put appropriate physical, electronic, and administrative procedures in place to safeguard and secure the information we collect online. We utilize SSL (Secure Socket Layer) technology, which encrypts our visitors’ credit card numbers, names, and addresses. Please be advised that when placing an online order through the Museum Store, your personal data will be protected in accordance with United States law.

Third-Party Service Providers
Morikami may engage reputable third-party vendors in order to help us manage our website, process transactions, and allow us to better respond to the needs of our visitors. Morikami requires its vendors to maintain the confidentiality and security of the information to which they are provided access, and restricts these vendors from using the information in any way without express authorization by Morikami.

Changes to the Privacy Policy
Morikami Museum &Japanese Gardens may revise this privacy policy at any time.

Contact Us

If you have any questions regarding this privacy policy, please contact Morikami’s Marketing Department:
Address: 4000 Morikami Park Road, 
Delray Beach, FL 33446
Telephone: (561) 495-0233
Email: info@morikami.org

This policy was last updated June 17, 2014.

Shipping

Please allow 7-10 business days for receipt of the order for delivery. If there is any anticipated delay, we will notify you. We cannot ship to P.O. Boxes or international addresses at this time.

We do not offer a gift wrapping service at this time. If you have indicated that your order is a gift, we will remove all price tags and will include a hand written note from you on a business-size card from Morikami Museum, imprinted with our logo. Your greeting should be limited to 25 words or less.

Returns & Exchanges

We want you to be happy with all of your purchases.

All returns for credit or replacement must be made within 30 days of purchase and require a return authorization. Shipping and handling charges are non-refundable.

First, please call our toll free # 866-517-2370 or 561-495-0233 ext 202 . We will try to make things right.

We will issue a return authorization in order for us to track and expedite your return or exchange.

Pre-Registration

All classes, workshops, and some special programs require pre-registration. All classes must be purchased in full per session. There are no partial payments for individual classes of a session.

Cancellation

Prior notification of cancellation from the registrant must be received by the registrar three working days before the program. The museum reserves the right to cancel a program for any reason. If the program is cancelled by the museum, the total tuition will be refunded.

Classes: Registration will be refunded in full until three working days before the first class. Fifty percent of the registration is refundable before the second class. No registration will be refunded after the second class.

Ikebana flower arrangement classes: The flower fee for the first week of missed class will be deducted from the 50 percent class refund and will be paid to the instructor if the registrant does not show up or cancels.

Workshops, Lectures, & Education Events: Refunds may be made up until three working days before the event. There are no refunds after the event.

Fees and Materials

Some courses have a flower or material fee which is payable directly to the instructor at the first class of each session in cash or check. Please note individual class material requirements.

Age Restrictions

The minimum unaccompanied age for classes is fifteen years old. Twelve- to fourteen-year-olds must be accompanied by an adult also enrolled in the class. Children younger than twelve years old cannot enroll in classes or workshops unless otherwise specified.

Lectures

Tickets will be held at the door at will call on the day of the lecture under the attendee’s name. Unless otherwise specified, all tickets must be purchased in advanced.

Personal Property

Please do not leave valuables unattended. The museum is not responsible for loss.

Special Needs

If you have special needs, please let us know so we may better serve you.

Waivers

For some courses, a waiver form may be presented to you for signing on the first day of class.

Read the Class and Workshop Waiver

Class and Workshop Waiver

THE PERMITTEE AGREES TO INDEMNIFY, DEFEND AND SAVE HARMLESS PALM BEACH COUNTY AND THE MORIKAMI, INC. FROM ANY AND ALL INJURIES, PROPERTY DAMAGE AND OTHER CLAIMS, LIABILITIES, LOSSES AND CAUSE OF ACTION WHICH MAY ARISE OUT OF THE USE(S) AUTHORISED BY THIS PERMIT BY PERMITTEE OR THOSE ACTING UNDER THE AUTHORITY OF THE PERMITTEE INCLUDING PARTICIPANTS AND SPECTATORS IF APPLICABLE, AND FURTHER AGREES TO NOT HOLD PALM BEACH COUNTY OR THE MORIKAMI, INC. LIABLE FOR ANY INJURIES THAT MAY OCCUR AS A RESULT OF SAID USE(S). THE PARTICIPANT, PARENT OR LEGAL GUARDIAN OF A PARTICIPANT, AGREES TO INDEMNIFY, DEFEND AND SAVE HARMLESS PALM BEACH COUNTY AND THE MORIKAMI, INC. FROM ANY AND ALL INJURIES, PROPERTY DAMAGE AND OTHER CLAIMS, LIABILITES, LOSSES AND CAUSES OF ACTION WHICH MAY ARISE FROM HIS/HER CHILD’S PARTICIPATION IN THIS PROGRAM OR FROM EMERGENCY MEDICAL CARE, AND FURTHER AGREES TO NOT HOLD PALM BEACH COUNTY OR THE MORIKAMI, INC. LIABLE FOR ANY INJURIES THAT MAY OCCUR AS A RESULT OF PARTICIPATION IN SAID PROGRAM. PERMISSION IS HEREBY GRANTED FOR [PARTICIPANT’s NAME] TO PARTICIPATE IN PALM BEACH COUNTY DEPARTMENT OF PARKS AND RECREATION AND THE MORIKAMI, INC. PROGRAMS INCLUDING COMMUNITY OUTINGS, AND AUTHORIZATION IS HEREBY GIVEN FOR EMERGENCY MEDICAL CARE OF SAID PARTICIPANT.

Download a copy of the Class and Workshop Waiver.

For questions or more information, please call 561-233-1367.

Pet Policy

Please note that, for health and safety reasons, pets are not allowed, on or off a leash, within the grounds of Morikami Museum & Japanese Gardens as posted in the park. Only documented service animals will be permitted.

Photography

Visitors to Morikami Museum and Japanese Gardens are welcome to take photographs and/or videos in our gardens during normal operating hours: Tuesday through Sunday from 10am to 5pm. General admission rates apply for each individual, including photographers. See below for personal photography policies. If you would like to conduct a photo shoot that does not comply with the below policies, please see our photography & videography page.

  1. Only a small hand-held camera and collapsible tripod are allowed during operating hours. Additional photography equipment, garment bags, clothing racks, suitcases, or any baggage used to store articles of clothing will not be permitted beyond the admissions area. The changing of garments is not permitted during normal operating hours in any part of Morikami Museum and Gardens, including restroom facilities. Patrons wishing to take photos in the gardens must be dressed in the attire in which they intend to be photographed. Morikami security personnel are permitted to inspect the contents of all bags.
  2. No areas or pathways within the gardens may be obstructed or closed to other visitors.
  3. Photography and videography are not permitted in the galleries.
  4. The use of props and toy or authentic weapons of any sort (swords, knives, etc.) are not permitted at Morikami Museum and Japanese Gardens.
  5. Photography and videography including, but not limited to the following is considered by Morikami Museum and Japanese Gardens to be commercial: advertisements, calendars, catalogs, guidebooks, magazines, television commercials and programs, movies, and instructional or documentary videos. These types of activities are not permitted during normal operating hours and alternative arrangements must be made through the Facility Rental Department.
  6. Morikami Museum and Japanese Gardens reserves the right to determine the appropriateness of any photo or video activity on its property, and may choose to discontinue the activity of any individual or group if rules and regulations are not being observed.

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